Shipping policy

Thank you for shopping at Paws Nest Home. Here’s what to expect when your order is shipped.

Order processing and delivery

We prepare orders for shipment after they are placed. Processing and delivery times can vary by product, destination, and shipping provider. Any delivery estimate shown at checkout or in order communications is an estimate, not a guaranteed arrival date. Weekends, public holidays, high order volumes, customs processing, and courier delays may affect delivery. If we become aware of a significant delay with your order, we’ll contact you by email.

Shipping destinations and charges

Available shipping options and any charges are shown at checkout for your order and delivery address. Availability may vary by product and destination. Please check the options displayed before placing your order.

Shipment confirmation and tracking

We’ll email you when your order has shipped. If tracking is available for your shipment, we’ll provide the tracking details when they are available to us. Tracking updates may take some time to appear after dispatch.

Customs, duties, and taxes

For international orders, customs duties, import taxes, or other fees may apply. Unless checkout states that these charges are included, they may be payable by the recipient. Please check with your local customs authority if you’re unsure about charges that could apply to your order.

Damaged or missing orders

If your order arrives damaged or does not arrive, please contact us at lesetlamanese7@gmail.com with your order number. For damaged items, include photos of the item and packaging and keep the packaging while we review the issue. We’ll help investigate and explain the next steps.